Alagoas

For compensation, the required documents are as follows:

• Photo ID of your family members - spouse, partner, children, dependents, etc.
• Inform checking or savings account without limits for receipt;
• Document proving marital status;
• Document proving ownership or possession of the property;
• If you live in a rented property, you also need to submit documents that confirm your rental relationship, including the relevant price (for instance, proof of payment of rent issued by the bank);
• In the case of representation of third parties, a power of attorney should also be submitted.

For relocation, you should submit the following documents: 

• CPF (Individual Taxpayer ID);
• Document with photo (for instance, ID Card/RG, social security, OAB, CREA cards or other class entity);
• Proof of residence (for instance, water, electricity, telephone bill);
• Bank account (checking or savings account details).
• If you live on rent, in addition to submitting the personal documents listed above, you must submit your rental agreement or proof of payment.

If preferred, please access https://www.braskem.com.br/documentos-necessarios
 and find the complete list of documents for relocation and financial compensation.

In the case of local traders' compensation, the required documents are:

• Document of each partner;
• Proof of business income history;
• Inform checking or savings account without limits for receipt;
• Document proving Marital Status;
• Document proving ownership or possession of the Property;
• If the property is rented, you also need to submit documents that confirm your rental relationship, including the price paid (for instance, proof of payment of rent issued by the bank);
• In the case of representation of third parties, a power of attorney should also be submitted.

For the relocation the local trader is expected to submit the following documents:

• CPF (Individual Taxpayer ID);
• Document with photo (for instance, ID Card/RG, social security, OAB, CREA cards or other class entity);
• Proof of residence (for instance, water, electricity, telephone bill);
• Bank account (checking or savings account details).
• In addition to the personal documents, local traders also need to submit the documents of their businesses, such as the income tax return, balance sheet, cash book, book of on-credit buyers, statements of credit or debit card machines or monthly receipts of purchase of goods.
• If your property has a rental agreement in force, in addition to submitting the personal documents listed above, you must also submit your lease or proof of payment.

If preferred, please access https://www.braskem.com.br/documentos-necessarios
and find the complete list of documents for relocation and financial compensation.

It is not possible to estimate this deadline precisely because the compensation flow involves the assessment of the documents and information submitted by each resident. The estimated deadline is about 60 days from the beginning of the compensation flow, if the documentation is accurate, or later, from the submission of  all documentation.

At that time, the Program has 20 days to submit a new proposal, and if a new face-to-face assessment of the property is required, 15 days are added to that deadline. The process also reviews new documents, such as expenses with rent and travel or relating to proof of business activity in the property.

Compensation will be paid after completing some steps, including vacancy of property, review of documents, calculation of pecuniary and nonpecuniary loss, acceptance of the proposal, and judicial homologation of the agreement. Payment will be made within five days after judicial homologation, with a deposit in the resident's bank account. However, it should be considered that the entry of each zone in the financial compensation flow follows a public schedule that is agreed upon with the authorities.

The date of entry for each zone has been following the schedule below, agreed upon with the authorities:

Once signed, the Term of Agreement is forwarded for judicial homologation. The Court has been very agile in reviewing the requests. It has approved the agreements within five days - in cases where the Public Prosecution Office or the judge deems it unnecessary to supplement information and documents. After judicial approval, the financial compensation is deposited in a bank account within five business days.

The Financial Compensation and Relocation Support Program establishes that the resident is followed up by a lawyer or a public defender in the compensation flow. The Program provides for the payment of the attorney's fees of residents, in an amount of up to 5% of the compensation, limited to BRL 100,000. If preferred, residents can be served free of charge by the Public Defender's Office.

For ascertaining the compensation, Braskem is referencing the price of similar properties. For instance, properties with the same sizes and located in neighborhoods with the same characteristics as the relevant resident's neighborhood in which the sealed property is located are considered. Improvements relevant to ascertaining the property's construction pattern are also considered. Information and documents brought by the residents are key to ensuring the appropriateness of the proposals. In all cases, the company reviews the requests brought by the residents, and if the need for a new analysis is proven, the proposals are reviewed.

There is no appraisal made per 2018's square meter. The Program uses a comparative methodology, which considers the current prices of properties similar to vacated ones in neighborhoods with the same urban and infrastructure characteristics. This technique is the most recommended and has been used in other situations by the Court. Therefore, the resident can purchase a property of the same standard in a similar neighborhood with the same service structure.

Braskem explains that the company does not make reports under the Financial Compensation and Relocation Support Program but uses an appraisal system supported by technical standards, as stated in the property appraisal document. Since last June, Braskem has made information on property appraisal available in writing to residents who request it, as agreed with the authorities. The document addresses the clarifications already provided during the meetings to submit proposals. 

In fact, property eviction is a determination of the competent authorities, in this case, the Municipal Civil Defense, to keep the residents of the risk areas safe. Your financial compensation flow and that of all other residents follow the schedule agreed upon by the authorities.

Traders go through a process very similar to that of the simple residents. First, during the identification step, the property is classified according to its use, which can be for business or mixed purposes. Then, within the reported schedule, the trader calls 0800 006 3029, Monday through Friday, 8 am to 6 pm (except for holidays), to schedule their first relocation meeting. Braskem even created an exclusive service for local traders and entrepreneurs to increase the speed of this stage. Provided that the need to cover extra expenses on the move is proven, local traders can also request an advance payment of compensation from the social workers following up their processes. After the move is scheduled, the teams organize and pack all the machinery, equipment, and product inventory, which are taken to the new company address - or to the storage unit offered by the Program. Braskem covers the entire relocation cost. The financial compensation flow follows the schedule agreed upon by the authorities.

All payment reports (of compensations paid, advances, and others) are sent to the residents and their lawyers in the email informed at the joining meeting.

Yes, there is a priority for the elderly and people with social vulnerability or health problems. These people have accelerated compensation flow and special treatment.

There is no minimum amount set, as each case is reviewed individually. 

Not necessarily. There is often a need to extend the payment for a longer time. The rental allowance is paid for at least six months and up to two months after the approval of the financial compensation proposal. The aid cannot be paid for more than 24 months, as provided in the agreement signed with the authorities. As long as the compensation is not paid, the rental allowance continues to be paid so that there is no jeopardy to household finances.

Payment is made in a single installment. It is deposited five business days after the publication of the court decision that ratifies the term of agreement. 

The resident can be aided free of charge by a public defender. Still, if they prefer it, the Financial Compensation and Relocation Support Program provides for the payment of attorney's fees of up to 5% of their compensation, limited to BRL 100,000. 

The Financial Compensation and Relocation Support Program is supported by the Agreement between Braskem and the Public Authorities (MPF, MPE, DPU, and DPE), approved by the judge of the 3rd Federal Court of the Judicial District of Alagoas. Thus, individual agreements are part of the performance of the signed collective agreement and are approved by the same judge to ensure legal certainty to the parties and greater effectiveness.

In this case, a meeting will be scheduled with the resident to discuss the non-homologation and its reasons. The case will be reviewed to ensure that the necessary information and documents are provided to solve the issue identified by the judge as impeding the homologation process. 

The property is characterized during the first visit of social technicians who photograph and measure the properties. After this step, the property goes to the appraisal phase. It is worth remembering that Braskem does not prepare appraisal reports but follows Brazilian standards on real estate appraisal to ascertain the price.

Yes. The resident may submit any and all documentation on the property, and Braskem will make the proper appraisal when formulating the proposal. It is important, however, to stress that appraisals must strictly follow the Real Estate Appraisal Technical Standards to be accepted. Following the rules is important to understand the property price appropriately. Braskem does not carry out a "price" negotiation, so bringing a report with a value greater than the real price of the property will not help in the appraisal process carried out in PCF.

Braskem based the program's parameters on what local and domestic caselaw recommends whenever possible. In setting the parameters currently used, we sought to understand local caselaw on nonpecuniary laws in general, as well as domestic caselaw regarding proceedings in some way analogous to PCF. Nonpecuniary Loss is paid to the Family or the Entrepreneur (individual or legal entity).

No. Your children and all other people who lived in the vacated property are entitled to nonpecuniary loss. Still, the amount can be deposited in the bank account of anyone in their family. If you want to open an account, Braskem has a partnership with Caixa Econômica Federal (Branch Rosa da Fonseca, Farol, and Gruta de Lourdes). Seek the social worker to be referred to the branch.

No. In this case, all heirs should mutually agree on the compensation proposal.

Yes, every local trader is entitled to compensation under the Financial Compensation and Relocation Support Program. In addition to the Program making the move, such trader will receive a compensation advance still in the relocation flow to help with the additional expenses and keep the business running. Then, in the compensation flow, this trader will receive the compensation, including for loss of profits. 

The advance may be requested to cover additional expenses for the move and to be able to relocate while awaiting compensation. The amount of the advance ranges according to the size of the company. For instance, sole traders (MEI), informal companies and real estate lessees can request an advance of BRL 10,000. The other option is to request the amount based on the submission of the budgets that prove these expenses. There is also the possibility of an advance to cover costs relative to the move in a previously established manner according to the company's size.  The amount is not deducted from the compensation upon proving these additional costs to the move. The request should be made to the social worker following up with the trader in their relocation. 

According to the laws, employees will receive compensation from the employer for all labor rights. And Braskem will compensate the entrepreneur or trader for their expenses by closing their business in the neighborhood.

Properties with a peculiar characteristic are part of the Special Historical Heritage Preservation Zone (ZEPH); in this case, items such as doors, windows, and tiles cannot be removed without authorization from the municipal government. If your property is within ZEPH, it is important to refer to the government, as defacing it will not be possible. The social worker can help residents know if their homes are on a ZEPH.

No. The entry date to each zone follows the schedule agreed upon with the authorities. According to this schedule, the residents of Area 01 enter the financial compensation flow as of October 2021 - whether they moved out or not.

No. The amounts for payment of compensation to residents of the vacancy area are already guaranteed by the company, and deposited in an account audited by the authorities that signed the agreement with Braskem. This account ensures the legal guarantee that all residents will receive financial compensation, in addition to financial aid. Even if the company, which is solid in the domestic and international market, has any kind of financial loss, the residents will still be safeguarded, with the guarantee of the public agencies with which Braskem executed the said agreement.

It is the proposal for compensation in the preset lump sum at BRL 81,500 for resident owners, BRL 61,500 for non-resident owners, or BRL 20,000 for non-owner residents.

No. The one who chooses is the resident themselves. They should review, with their lawyer or public defender, what meets their need and only then choose the modality - whether it is a single amount or is based on their property's appraisal. 

The Financial Compensation and Relocation Support Program provides for a period of seven days after the formalization of the proposal's acceptance for the property's owner to express their will to renegotiate or withdraw from the agreement with Braskem. 

Braskem will not withdraw from the negotiation over the withdrawal period. The right of withdrawal is only for the residents. 

No, it does not affect it.

Yes, the property's owner is entitled to nonpecuniary loss. 

The financial compensation is paid even when the property is under financing, but there will be a discount so that the outstanding balance is paid to the financing agent. This also applies to those who triggered the insurance coverage and received compensation from the insurer. 

No, the resident does not need to submit proof of discharge of condominium or IPTU. Under the Financial Compensation and Relocation Support Program, for properties with IPTU debts prior to 2019 and levied before vacancy, the amount of outstanding debts is withheld, and payment is made by Braskem directly to the Municipality of Maceió. The full list of required documents can be found on the website Braskem.com.br/alagoas. 

Because, in the case of financial compensation, we are dealing with the compensation for an asset. Therefore, we need documents about the property and the ownership for the due identification of those who should be compensated. In the case of an inherited property, the registration is made through the inventory, which can be both before court and out of court. If necessary, the Program supports the family to collect certificates and documents from notary offices for out-of-court inventory.

Braskem will review all documents submitted by the relevant resident and, if the right is verified, they will be compensated.

No, residents can file judicial or extrajudicial inventory. Braskem will review all documents submitted by the resident and, once the right is verified, they will be compensated.

The Program offers, free of charge, moving service, support from partner estate agencies, personal items check, psychological support, the Animal Support Program, and partnership with notaries - for the issuance of documents and certificates - and financial institutions. The personal items check service assists the resident or the local trader who has nowhere to leave their furniture, equipment, goods, and stock until the move to the permanent residence or business. The Animal Support Program transports animals during the move of the resident and offers temporary accommodation for these animals in a safe place and with all care, including appointments with veterinarians, neutering, and vaccination. If the resident needs it, Braskem's partner estate agencies help in the search for a temporary property, in which case the brokerage fee is also paid by the Program. In addition, the Program also helps in the process of opening a bank account and obtaining the requested documents directly from local notaries. 

The rental allowance is paid after the move is made, when the resident signs the Term of Departure. From that moment on, they will be paid every month for at least six months, and up to two months after the approval of the financial compensation proposal. The amount of the aid is BRL 1,000, and payments always take place thirty days after the previous payment. For instance: if the first payment happened on April 2^nd, the others will always be on the 2^nd of each month. 

The amount of the financial assistance for the move is BRL 5,000, paid in a single installment after scheduling the move and signing the Term of Commitment.

If your property is off the map and you think you are in a risky situation, you should contact the Civil Defense at 0800 030 6205.

The definition of the vacant area mappings is made by the Civil Defense of Maceió.

The agreement signed between the public agencies and Braskem determines that the properties in the risk areas will be permanently vacated, without the possibility of return of the owner or resident. 

The served person, who was relocated from their residence, may request directly to the 0800 phone number, the advance of compensation, in the amount of BRL 6,000 to cover the additional expenses with housing that could not be borne by the rental allowance paid by Braskem. 

Braskem has partner estate companies, and you can consult them in the list below. They help residents find the temporary property for the family to move quickly, and the brokerage fee of these estate agencies is paid by Braskem.

Partner Estate Agencies:

• ALM IMÓVEIS - (82) 98818-9115 | www.almimoveis.com
• MÁRCIO RAPOSO IMÓVEIS - (82) 99351-9792 | www.marcioraposo.com.br
• I4 IMÓVEIS - (82) 99676-6715 | www.i4imobiliaria.com.br
• MARIZ IMÓVEIS - (82) 99680-0800 | www.marizimoveis.com.br
• IMOB CONSULTARIA - (82) 99678-6367 | www.juliannodamaso@gmail.com
• MORE MACEIÓ IMÓVEIS - (82) 99972-8280 | www.moremaceio.com.br

Yes, residents who want to expedite their departure from area 01 and have already received two visits from social workers for property identification and family survey can call 0800 006 3029 and schedule their first relocation meeting.

Tenants who are in Area 01 will be able to leave the property on their own and this does not remove any rights under PCF. However, the receipt of compensation will occur within the schedule agreed with the authorities. It is important to note that the Financial Compensation and Relocation Support Program offers free support services to carry out the move, such as professional teams to pack and transport belongings, personal items check, and support with estate agencies. If the resident decides not to use the services offered by the Program, they will not be able to request them later. 

About the Santo Antônio Cemetery, Braskem is in talks with the authorities to seek a joint solution that serves the community. The region already has a system for monitoring ground stability and property security. In addition, the company performs cleaning services on site.

The agreement between the public authorities and Braskem establishes that the departure of residents from risk areas is mandatory, so that they can safely await their financial compensation. The resident has support and financial aid to ensure their relocation while dealing with their compensation. To find the new property, residents can use, free of charge, the partner estate agencies available in the list below. Once the property is chosen, the move is made and paid by Braskem. After scheduling the move and signing the Term of Commitment, the payment of the financial aid of BRL 5,000 is made within three business days. Residents should have a checking or savings account to receive the amount.

Partner Estate Agencies:

• ALM IMÓVEIS - (82) 98818-9115 | www.almimoveis.com
• MÁRCIO RAPOSO IMÓVEIS - (82) 99351-9792 | www.marcioraposo.com.br
• I4 IMÓVEIS - (82) 99676-6715 |www.i4imobiliaria.com.br
• MARIZ IMÓVEIS - (82) 99680-0800 | www.marizimoveis.com.br
• IMOB CONSULTARIA - (82) 99678-6367 | www.juliannodamaso@gmail.com
• MORE MACEIÓ IMÓVEIS - (82) 99972-8280 | www.moremaceio.com.br

Yes, it is possible to receive all aid and compensation in a digital account. The only account that is not accepted is the one with a low daily transactions limit, usually called an "easy account" ("conta fácil") opened in lottery shops. If residents do not have their own bank account, they can look for their social worker, as the Program has a partnership with Caixa Econômica Federal (Branch of Rosa da Fonseca, Farol, and Gruta de Lourdes). For cases in which the family agrees that there will be a representative, their account should be reported to the social worker. In addition to the bank details, this representative should present their personal documents to receive the aid. As for the compensation, the payment should also be deposited in the bank account of one of the family members.

Only with temporary possession can Braskem pad - which is the closing of doors and windows with bricks - a property and perform all the pest control work. With the temporary possession, Braskem also becomes responsible for the security of that property, even avoiding its undue reoccupation. To this end, the company developed property security actions with community rounds based on suggestions from community leaders. 

Yes, the Financial Compensation and Relocation Support Program makes the moving service available to all residents. This service can be requested upon relocation and upon receipt of financial compensation, when the resident moves to the permanent property. To access the service, residents should contact their social worker or call 0800 006 3029, Monday through Friday, from 8 am to 6 pm (except holidays). The call is free, including from mobile phones.

Yes, Braskem pays all documentation costs and taxes pertaining to the purchase of the property. The company also has partnerships with notary offices for the issuance of documents and certificates.

In the relocation flow, it is not necessary to prove the payment of rent, but the housing. For this, documents stating that the tenant has resided in the property since before the determination of their vacancy will be required, such as a proof of residence. For the compensation flow, Braskem will seek other information that can confirm the rental relationship, including with the owner, who will be able to confirm the rental. In such cases, the owner should submit a statement confirming that the property was rented, in addition to submitting proof of ownership (IPTU, Deed of Purchase and Sale, Registration or other). 

Residents who live in a condominium should follow the rules of their condominium. Those who do not live can choose whether or not to remove these items, provided that the property is not part of the Special Historical Heritage Preservation Zone (ZEPH). The social worker can help residents know if their homes are on a ZEPH.

Both landlord and tenant should contact Braskem when the seal is available, as both have different needs: the resident needs to schedule their relocation and receive financial aid, and the landlord, request the advance of financial compensation, accordingly.

Yes, the Program pays for the move to the definitive property. To request the service, residents can contact their social workers or call 0800 006 3029, Monday through Friday, from 8 am to 6 pm (except holidays). The call is free, including from mobile phones. 

Yes. Residents should contact the Technical Board to assess the housing conditions and, if an imminent risk is identified, the family will be relocated immediately.

The procedure in area 01 is the same as in the other zones. After identifying the homes, residents who want to be relocated can call 0800 006 3029 and schedule their first meeting to enter the Program. Residents who want to know if they can stay in their property should also contact the 0800 number. The Technical Board will check the condition of the property.

It is not necessary that the house have cracks for the resident to receive rental allowance. Residents who are in the Program and are relocated receive financial aid, regardless of the situation of their property. 

In some cases, because of the property's characteristics, information, and documents that the resident sent, it is necessary to make a new visit to confirm the information. These field measures are also relevant to the proposal reanalysis process.

No. This meeting is not recorded.

Yes, especially owing to the need to characterize the property, the stage responsible for recording the construction details and improvements.  It is important to note that the entire team is working within the safety standards established by the health authorities, complying with the use of masks, gloves, and hand sanitizer, in addition to social distancing. For easy identification, social workers wear a green vest and badge.  If the resident or the local trader does not feel comfortable with the identification, the recommendation is that they report this to the social worker, who will record what happened so that the service is performed in a timely manner.

No. The survey must be answered by the resident themselves. The social workers will make three attempts to find them at home. After the third visit, technicians will leave a notice in the house, asking the resident to contact 0800 006 3029, Monday through Friday, from 8 am to 6 pm (except holidays). The call is free, including from mobile phones.

In this case, the resident should contact 0800 006 3029, Monday through Friday, from 8 am to 6 pm (except holidays), and explain their situation. The call is free, including from mobile phones.

After identifying the properties, the resident will still receive another visit from the social workers. Braskem then discloses a date for the resident to call 0800 006 3029 and schedule their first relocation meeting. At this meeting, the resident can inform the best day to move.

The Term of Commitment guarantees that Braskem will pay the resident the amounts of financial aid and rental allowance after the vacancy of the house. It can be used to negotiate with the owner or the estate agency. The Financial Compensation and Relocation Support Program partners with three estate agencies that can offer this service free of charge to residents. The resident may contact 0800 006 3029, Monday through Friday, from 8 am to 6 pm (except holidays) and request contact from a broker, expressly authorizing Braskem to pass their contact to the brokers. It is also possible that a social technician mediates the contact between residents and estate agencies.

Yes, Braskem tackles this transport with the residents' move. You can take everything you want from your house, except wood (lines and rafters), as long as you arrange, before the day of the move, to uninstall these items. If you prefer, you can also pick up the materials yourself or schedule a continuation of the move to make this transport, within a period of up to ten days.

Residents should comply with the obligations pertaining to the property until the transfer of possession, when they sign the Term of Vacancy. Residents who pay expenses pertaining to the property after the vacancy will be reimbursed for these amounts in the proposed agreement to be submitted by Braskem. As for IPTU, a municipal law of 2019 (No. 6900/2019) exempts from tax the properties of the areas affected by geological phenomenon, located in the vacancy area.

No, it still exists. If the resident feels insecure about the property, they can call the Technical Board to assess the housing conditions. If imminent risk is spotted, the family will be relocated immediately.

With the December agreement, signed with the authorities, the properties that are inserted in Area 01 of the Civil Defense map, for monitoring, had their processes closed and were included in the Program. These properties have been identified and continue in the relocation flow.

No. After the property is identified, a date is disclosed for families to call 0800 006 3029 and schedule their first meeting with the social worker. It is with them that the date of the move will be scheduled, according to a convenient date for the family.

Those who are already part of the Financial Compensation and Relocation Support Program and currently live in area 01 will continue to receive rental allowance in the amount of BRL 1,000 and will receive a new financial aid of BRL 5,000 to support their second move. It is important to note that the amount of the rental allowance is not added to what you receive from your first relocation - therefore, it will be continued and not duplicated.

The relocation flow begins with the property identification process, which ended on March 26, 2021. At this stage, the field team also measured the houses and collected relevant information about the properties. Afterward, residents received a second visit from the technicians, this time to carry out the family survey. The next step is the scheduling of the first relocation meeting, which is made by 0800 006 3029, Monday through Friday, from 8 am to 6 pm (except holidays). At this meeting, they get to know all the aids provided for the relocation according to their profile and send the requested documents through an online form. In the case of residential properties, the resident receives financial aid in the amount of BRL 5,000, after signing the Term of Commitment. Soon after the move and the signing of the Term of Departure, they begin to receive rental allowance in the amount of BRL 1,000 per month. This allowance will be paid for at least six months, and up to two months after the homologation of the compensation proposal. It cannot be paid for more than 24 months, as provided for in the agreement signed with the authorities.

The identification of the houses in Area 01 occurred between February and April 2021 and was completed. Residents who decided to join the Program began to be served in March and continue in the relocation flow.

The Court has been very agile in reviewing the requests and has approved the agreements within five days - in cases where the Public Prosecution Office or the judge deem it not necessary to supplement information and documents.

The Program is offered to all residents free of charge and is a partnership between Braskem and Fundepes (University Foundation for Extension and Research Development), which is coordinated by UFAL (Federal University of Alagoas). The Program supports the resident with temporary lodging of animals during the move or while they are in the temporary property. During temporary lodging, which is performed within a period of up to two months after compensation, the animal receives care such as veterinary follow-up, neutering, and vaccination.

To request the services offered by the Animal Support Program, the resident should seek their social worker or call 0800 006 3029. At the time of service, they should describe their needs, and their request will be forwarded for analysis. Subsequently, the negotiations and implementations of the Animal Support Program will begin.

Assistance to residents who are part of PCF always occurs in the pre-visits to relocation moves or by requests made through 0800 006 3029 or the social technician who follows them up. After the resident is relocated, all requests made undergo an analysis by the technical team formed by UFAL professionals, responsible for coordinating the Program.

Stray animals in the areas impacted have already been mapped by the technical team and are under the care of the Animal Support Program. New animals identified are not in the scope of the project and their reception is not being offered by the Program.

Yes. The Program offers support to residents of areas impacted who have animals, guiding them on responsible ownership, vaccination (rabies, from 3 months - 1 dose), deworming, and neutering, accordingly. And also, providing support on the day of the move so that the animals are safely transported to the new place of accommodation, even if temporary accommodation is not the option of the resident.

The Animal Support Program was created to meet the demands of the community itself and takes into account the observations made by animal support entities. Its objective is to support residents of the areas impacted who are part of the Financial Compensation and Relocation Support Program and who own animals, guiding them on responsible possession, vaccination, deworming, and neutering, accordingly.

The program also supports on the day of the move so that the animals are transported safely and temporarily while the guardian is in the provisional property.

If the animal does not adapt to the resident's temporary property, Animal Support Program technicians may be contacted to conduct awareness and support visits to assist in adapting and maintaining the bond with the owner. However, if the difficulty persists, the resident can request the

As it is not possible to predict in advance the availability of vacancies in the temporary accommodation units, requests should be sent for analysis by the Animal Support Program. If availability is confirmed, animals can stay in the same location. 

The temporary accommodation of the animal is foreseen for up to three months after receiving the financial compensation from the resident.

Temporary housing requests are reviewed by Animal Support Program teams. Provided that the site has the technical capacity to host it, the Program does not impose any impediments to the choice of the place of temporary accommodation. 

The team has communication radios, telephone, and complete safety uniform that identifies them as community support.

The team was assembled with residents of these areas, who were selected by the security company hired by Braskem, with the support of community leaders. They receive training, salary, and are hired under CLT by the security company.

All areas have been monitored in order to anticipate possible risks. In addition, all contractors have been trained to know the escape routes and the actions that should be taken in case of an emergency.

The walls were installed to prevent suspicious movements, in addition to promoting the safety of people, ensuring the protection of vacated areas, and improving the effectiveness of monitoring through the Security Center.

Community support aims to take care of vacated properties and report any irregularities to the Monitoring Center, which, in turn, will call the Military Police, accordingly. Community support is not authorized to adopt any containment measures and has no police authority. The trained team is instructed not to touch anything, not to try to remediate any irregularity found in a vacated property, not to try to forcibly prevent any attempt to invade a vacated property, and not to take any measure on the location on behalf of Braskem or the company it represents.

All occurrences relating to public security should be reported by the population to the competent authorities. As an additional measure, Braskem develops actions to support property security, with more than 244 security guards who take turns 24 hours a day, seven days a week, 493 cameras and 52 alarm centers with five sensors each, all connected to the Monitoring Center. The information is shared with the Military Police, which is triggered via radio in case of irregularities such as theft, burglary, or robbery.

The Resident Center was closed in March 2020 as a result of recommendations from the health authorities regarding the prevention of the new Coronavirus, as well as the State Decree No. 69541/2020. Nevertheless, the services continued to be provided remotely.